But Nick says he can't even see were I attempted to withdrawal anything. At any point Ruby Slots could have sent me an email to tell they didn't approve the transfer, It suppose to be reviewed with in 7-10 business days. I did my due diligence on the withdrawal with all the information you said i need to have. And funny how I get all my emails from you all at Guru on the same email. I also have all the emails, I sent with their automatic responses. Why would I lie to anyone about not getting anything from Nick? I have only gotten promotions from Ruby slots except the correspondence that they got my withdrawal request on. Which I question it was even sent as i told you and him is my main e-mail. I never received any message from Nick about the needed information. Yet I feel like I am being blame for them not wanting to pay me. I have done everything I was suppose to do on the withdrawl.